- All members enrolled in the Special Needs Plan (SNP) have an Individualized Care Plan (ICP) developed with a Case Manager after review of the initial Health Risk Assessment (HRA). Depending upon your responses on the HRA, the Case Manager may contact you to complete a comprehensive assessment. The Care Plan is then shared with your primary care physician, as part of the Interdisciplinary Care Team (ICT), to help manage your health needs.
- The Case Manager either mails or calls to discuss the Care Plan with you and makes sure that you know what steps should be taken to help you reach your highest level of health care. The Care Plans are based on evidence-based medicine and clinical practice guidelines (CPGs). The Case Manager will provide the Care Plan to you and your doctor, especially when helping you make appointments and supporting your needs in the Medical Home. (Care Plans will be mailed to both you and your provider.)
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